New Pinellas Tax Collector and Property Appraiser Offices Open in St. Petersburg
PINELLAS COUNTY, FL – A new, 40,000-square-foot facility opened in St. Petersburg this week housing offices for the Tax Collector and Property Appraiser.
The full-service Tax Collector office, located on the first floor at 2500 34th St. N. in St. Petersburg, provides more than 8,000 appointments each month and offers all Tax Collector services in one location, a great benefit for Pinellas residents. The new facility enhances the customer experience by offering increased privacy, updated technology, and expanded services– including a closed-course driving range and a self-service vehicle registration kiosk. The driving course is designed to handle two tests simultaneously while the kiosk enables customers to renew vehicle registrations on-demand without an appointment.
The previous location at 1800 66th St. N. in St. Petersburg, is permanently closed.
“We were at the previous location for more than 30 years. The needs of our customers outgrew what that facility could offer,” said Pinellas County Tax Collector Charles W. Thomas. “It was time for an upgrade and we are thrilled to finally be able to offer all our services under one roof, improving the overall customer experience, for our south county residents.”
Protecting the health and safety of customers and team members remains a top priority for Thomas. The new facility has various protective measures in place including barriers at each workstation, hand sanitizing stations, customer screenings, and day porters. Currently, all Tax Collector offices are appointment-only. Although, Thomas says, this could change in the future.
“In response to the pandemic, we moved to an appointment-only system to allow for social distancing and to limit the number of customers in our offices at one time,” says Thomas. “However, we plan to get customer feedback about the new system and whether or not to accept walk-in customers again. Ultimately, it will be the voice of the customer that helps guide our decision.”
Appointments at the new facility are available now at taxcollect.com for the following services: driver license/ID card transactions, title services, written tests, road tests, disabled parking permits, hunting/fishing licenses, and birth certificates. Concealed weapon licensing services will be available at this location soon.
For more information or to schedule an appointment, visit taxcollect.com
The Pinellas County Property Appraiser is pleased to join with the Tax Collector in opening the brand-new public service center at 2500 34th St. N in St. Petersburg. Located on the second floor of the new building, the Property Appraiser’s Office can better serve residents through face-to-face customer service as well as virtual meeting break-out rooms within a facility centrally located to serve all in South Pinellas. Additionally, the new facility includes training rooms (also equipped with virtual technology) to ensure that our area appraisers throughout the county now have a central location to receive continuing education to hone their skills in order to better serve the public and promote public understanding of the appraisal process.
“I’m excited that this facility will allow us to continue to uphold the office’s mission to provide courteous, knowledgeable, and efficient customer service – particularly as the Notice of Proposed Property Taxes appear in mailboxes starting August 25th”, said Pinellas County Property Appraiser Mike Twitty. “This new service center, along with our expanding online applications, website data and tools, and friendly telephone support, will allow customers to conduct business and have their questions answered in an efficient, educational and safe manner.”
Walk-in service (no appointment necessary) is available to the public Monday – Friday from 8 am to 5 pm, and our offices are observing public health best practices by utilizing hand sanitizer, customer service counter plexiglass, face coverings, and social distancing in our waiting room. As most of our applications can be filed online or by mail, the public is encouraged to visit www.pcpao.org for more information, and the public may speak to a live customer service representative during business hours by calling (727) 464-3207.
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ABOUT THE PINELLAS COUNTY TAX COLLECTOR’S OFFICE: The Pinellas County Tax Collector’s Office is a constitutionally elected office. Responsibilities include collecting and distributing state and local taxes and providing driver license and motor vehicle registration services to Pinellas County residents. For more information, visit taxcollect.com.
ABOUT THE PINELLAS COUNTY PROPERTY APPRAISER’S OFFICE: Pinellas County Property Appraiser Mike Twitty and his staff are dedicated to producing fair and equitable Property Value Assessments. We strive to provide exceptional service to the citizens of Pinellas County. For more information, visit pcpao.org